All the answers to the most frequently asked questions — whether you’re a candidate or a company.
Temporary work is a three-way relationship: you (the worker), the temporary employment agency (such as Jobalto), which is your legal employer, and the user company where you’ll be working.
You sign a contract with the agency, and the agency makes your services available to a client company. This is regulated by the Act of 24 July 1987.
Jobalto specialises in:
Our teams are based in Charleroi, Brussels/Wallonia-Brussels, Liège and Tournai/Picardy Wallonia.
Yes. The Act of 24 July 1987 establishes the principle of «equal pay for equal work». As a temporary worker, you are entitled to:
Your salary is determined on the basis of the pay scales of the joint committee of the user company. It comprises:
Yes. The temp agency will cover your travel expenses:
If you have worked enough hours as a temporary worker during the year, you are entitled to a end-of-year bonus paid by the Social Fund for Temporary Workers (FSI).
The calculation is based on the hours worked and the average pay received during the reference period.
If you fall ill during your contract, the agency pays you a guaranteed salary for the first few days. After that, the private health insurance takes over.
If your incapacity continues beyond the term of the contract, ...you’ll start receiving benefits from your health insurance straight away — with no additional waiting period.
Yes. You are entitled to pay for the 10 statutory Belgian public holidays, even if you do not work on those days — provided that the public holiday falls within the term of your contract.
If the public holiday falls on a day that is normally a day off (e.g. a Sunday), a alternative day is granted.
Yes, provided you meet the ONEM’s requirements regarding the number of working days. As you are covered by social security like any other employee, you are entitled to unemployment benefits between your temporary assignments.
Absolutely. There is even a specific legal basis for this: the reason for inclusion. It allows the company to assess you before offering you a permanent position.
Yes! The Travi Fund (Training Fund for Temporary Workers) offers short, free training courses in a wide range of fields: logistics, transport, industry, languages, hospitality, safety…
The training courses are open to prospective agency workers (not currently under contract) and agency workers currently on assignment.
Our consultants provide support in the construction, logistics and manufacturing sectors.
The law provides that 5 permitted designs :
It is strictly prohibited to use temporary staff:
It depends on the reason for the replacement:
The work experience scheme allows you to assess candidates before offering them a permanent contract. The rule 3-6-9 applies to:
No prior agreement from the trade union delegation is required — only information and consultation.
As a client organisation, you are responsible for:
Absolutely. Any request made to Jobalto must be free from discrimination. It is prohibited to request profiles that exclude people on the basis of:
If we receive a request that is discriminatory, our consultant is required to report it immediately and contact you to find a compliant wording.
Yes, in accordance with the regulations on work permits:
Jobalto is responsible for verifying the validity of residence permits and managing administrative obligations.
The temp agency charges you total hourly rate which comprises:
The civil liability The temporary worker’s liability for damage caused to third parties is covered under the same conditions as for permanent staff. In the event of minor offence, he is not generally held personally liable.
As a user company, you have the same safety obligations as you do towards your own employees — you are responsible for workplace safety.
The consecutive daily contracts are permitted but subject to certain conditions. They require:
In the event of non-compliance, a accountability levy may be applied.
Our consultants find the right candidate quickly — whether in construction, logistics or manufacturing.
